About
Hi, my name is Dominique Franken, and this is my portfolio, where I present my development throughout the master's in Industrial Design at TU/e.
Vision
My vision is to create human-centred, long-lasting interactive products that translate complex technologies into calm, readable experiences embedded in everyday life. I design especially for people whose needs are easily overlooked in environments built around an average user. Because these users are so often designed past, I feel I can genuinely contribute here, and it is where I see the most room for innovation and the most opportunities still open. It is also simply where I find design most rewarding: rather than asking people to force themselves into the one way society happened to design for, I want to shift that small part of society so there is no longer a single prescribed way to experience the world.
Control is central to this. By giving users control, they can personalise how they interact and improve their own experience, which means a product no longer enforces one fixed way of doing or perceiving things. I believe a world that allows for multiple ways of experiencing, rather than one, comes closer to being inclusive.
I give this control to the user through interaction design. With embodied and tangible interaction, users engage through movement, touch, and presence, which reinforces a sense of connectedness with the design without requiring their active attention (Dourish, 2001). This interaction balances between the new, which users may have to learn, and the intuitive. Not everything has to be immediately intuitive; users can learn to work with new innovations, as long as the interaction rests on natural use and stays in line with how people already engage with other products.
Light is a recurring medium within this. As a modality, light can communicate without words, symbols, or screens, which leaves room for different users to read and interpret it in their own way. Rather than only shaping the atmosphere of a space, it can signal, guide, and reassure from the periphery of attention, offering information without demanding focus or forcing a response. This makes light a way to support interaction while keeping the user in control of how much they take in.
For me, innovation is not trend-driven, but grounded in lasting value through the integration of functionality, aesthetics, and user experience.
Professional Identity
As a designer, I am curious, hands-on, and interaction-driven. With a background in Industrial Product Design, I enjoy the challenge of integrating technology, form, and user experience into one coherent product. I work best in an iterative process of exploring concepts, prototyping them, and evaluating them with the user to refine interaction quality.
Therefore, my design approach is user-centred. At the start of a project, I invest in understanding the problem space by researching user needs, routines, and the context of use, and I translate these insights into clear design opportunities. I then iterate quickly through mock-ups and functional prototypes to test assumptions early. Prototypes help users respond to something concrete and allow me to gather meaningful feedback. To evaluate and refine my designs, I combine qualitative methods (e.g., observations, interviews, think-aloud) with quantitative signals where relevant (e.g., short questionnaires, preference comparisons), and I use these results to steer the next iteration.
The field I want to contribute to is interaction design, with a specific interest in whether interactions are understandable and inviting for a user, for example, through clear affordances, legibility, and feedback. If users cannot interpret what a product is doing or why it responds in a certain way, the experience breaks down. I believe a product's value lies not only in its technology or appearance, but in the quality of the interaction and experience it offers (Lenz et al., 2013). This is why I am particularly interested in embodied and tangible interaction: how movement, proximity, touch, and physical configuration can guide interaction in a more intuitive way.
Next, I am interested in the way light can serve more than just illuminating. I explore how subtle modalities such as light can become part of communication, guiding or signalling without relying on screens as the primary interface.
My main expertise development goal is to bridge Technology & Realization and User & Society by creating technical prototypes that respond appropriately to people's routines, expectations, and concerns. These areas constantly inform each other: a technical decision is only meaningful when it is grounded in what users actually experience. Creativity & Aesthetics supports this by shaping how the interaction is perceived.
I can work independently and take responsibility for planning and progress, but I prefer collaborating in a motivated team because it helps me challenge assumptions and raise the quality of ideas. In teams, I often take a coordinating role: I support others, structure discussions, and keep sight of the overall direction. My strengths are listening carefully, thinking critically, and maintaining a "helicopter view" to identify priorities, risks, and next steps.
Underlying these interests is a set of values: inclusivity, user autonomy, and designing for people the standard product tends to pass by. These values are what carry me from how I design into what I ultimately want design to achieve.
Refrences:
Dourish, P. (2001). Where the action is : the foundations of embodied interaction. MIT Press. https://tue.on.worldcat.org/oclc/46364835
Lenz, E., Diefenbach, S., & Hassenzahl, M. (2013, September). Exploring relationships between interaction attributes and experience. In Proceedings of the 6th international conference on designing pleasurable products and interfaces (pp. 126-135). https://doi.org/10.1145/2513506.2513520